Artificial Intelligence seems to be everywhere. Companies use powerful AI chatbots on their webpages or phone systems to handle customer questions. Newsrooms and magazines use them to write stories. Film studios use them to produce films. Tech companies use them to program. Students use them to write papers. It seems like magic. And with everything supposedly happening “in the cloud,” it is easy to believe that AI-powered systems are good for the environment. Unfortunately, things are not as they appear to be.
Chatbots are built on exploitation, use massive amounts of energy, and are far from reliable. And while it is easy to imagine them growing in sophistication and making life easier in some respects, companies are pouring billions of dollars into their creation to make profits with little concern about whether the results will be socially beneficial. In short, we need to take the corporate interest in AI seriously and develop strategies that can help us gain control over how AI is developed and used.
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